Shipping policy

Last Updated: August 2026

At Pink Collar Co., we carefully prepare every order before it is delivered or shipped. ♡

♡ Processing Time

Please allow 3–5 business days for your order to be processed and prepared.

Business days are Monday through Friday and do not include holidays.

Once your order has shipped, you will receive tracking information when available.

♡ Shipping

We currently ship orders within the United States.

Shipping options and costs will be displayed at checkout before you complete your purchase.

Shipping times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Pink Collar Co. does not guarantee a specific delivery date.

♡ Local Drop-Off

Local drop-off is available within Ruston, Louisiana.

Customers who qualify for local drop-off will receive additional instructions after placing their order.

♡ Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

Pink Collar Co. is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.

♡ Lost, Stolen, or Delayed Packages

Once an order has been shipped and accepted by the carrier, Pink Collar Co. is not responsible for delays, lost packages, stolen packages, or other delivery issues caused by the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier for assistance.

♡ Damaged Packages

If your package arrives damaged, please take clear photos of the package and the items inside and contact us through our Contact Us page within 3 days of delivery.

♡ Questions?

If you have questions about shipping or your order, please use our Contact Us page and include your order number.

Pink Collar Co.
WHERE STYLE MEETS CARE ♡